LisaTopDesign wants to ensure all of our lovely customers are completely satisfied and loved their purchases. But if you want to return or exchange your items, we will accept it, custom size not included. You must contact us within 7 days of receipting the parcel, our service team will send you a returning address with 24h, we will not accept any uninformed returning of the item. You need to provide us with photos of the item to show evidence of damage or bad quality, this also applies for the size or incorrect style and color and so on.The return must be in perfect condition, you can try it on, but be sure unworn,unwashed,undamaged,unaltered and clean.
We also accept order cancellation.Please check our policy as followings:
1.If you ask for order cancellation within 24h after payment, we will cancel it and give you a full refund.
2.If you ask for a cancellation after 48h, we will only refund you 50% product total plus shipping charge.
3.If you ask for a cancellation of 48H shipping products, please contact us within 12h after payment.
4.All item shipped out may not be cancelled.